Restaurant Captain

Ours is a 24 Hrs Indian Restaurant. So the applicant has to work on Weekends and Public holidays in rotating shifts. Off day will be as arranged by the employer. Job Description & Requirements Roles & Responsibilities Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis. DUTIES & RESPONSIBILITIES Duties • Provide friendly, excellent and professional service to all guests. • Responsible for handling food and beverage orders and serving guests. • Assist fellow Team Members to perform preparation and setting up in the restaurants for service. • Check that all amenities and utensils are properly stocked and inspected. • Assist guests on their respective requests and deliver based on their ability. • Possess knowledge to upsell, well-versed in all aspects of the menu. • Support Restaurant Manager in achieving all goals and Key Performance Objective. Responsibilities: • Ability to upsell, promote and ensure that the guest is enjoying their dining experience. • Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner. • Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation. • General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts. • Ability to read the different types of guests and dining clientele. • Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table. • Maintain the utmost cleanliness and hygiene standards in the restaurant. Skills, Qualifications & Experience • Hardworking, motivated, serious, team player and passionate about food, beverage and service • Possess a well-groomed, clean and professional appearance • Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative