Restaurant Operations Executive

ATTENTION independent free spirits who thrive on friendship, community and new experiences! M Social Singapore is characteristically scouting for the curious, the explorers and the ones who dare to dream. We seek sanguine individuals who are expressive with a touch of creativity. Leave the stiff handshakes behind. Let’s make some memories together. Join our M Socialite movement. Wait no further, M Social Casting Call – Restaurant Operations Executive is now open! The role reports to the Cluster F&B Manager and YOU are responsible for the following: Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Guests are conversed with in relation to the food and beverage products Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations Promoting and selling cocktails to guests In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Establishes and maintains effective employee working relationships Attends and participates in daily briefings and other meetings as scheduled Attends and participates in training sessions as scheduled Carries out effective service by ensuring: - Guests are greeted and seated - Daily specials are explained and upsold - Food orders are processed accurately - Trays and tray jacks are effectively used - Food orders are taken quickly - Payment methods are handled accurately - Working areas are cleaned and re-set quickly - Bar is clean Carries out effective beverage service by ensuring: - Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations - Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine - Making and presenting cocktails - Coffee and tea is served hot and in accordance with standards So what’s the requirements? Good Interpersonal and Communication skills Team player in a diverse work environment Great attention to details Proactive approach towards guests Proficient time-management skills Procifient with maintaining solid customer base Available to work shifts, extended hours, over weekends and holidays Be fun and outgoing! Time and tide wait for no man, hurry send in your application NOW! We apologise that only shortlisted applicants will be notified.