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Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2

NTT Ltd.

SingaporeFull-timeOn-site

Posted 24 Jun 2026

About this role

Provide professional third-line remote and onsite technical support to resolve complex incidents and problems for clients. Ensure infrastructure is correctly configured and operational while maintaining zero missed SLA conditions. Requires a Bachelor's degree in IT or a related field and professional certifications such as CCNP Collaboration. Candidates must have seasoned experience in Collaboration technologies, VOIP, and technical troubleshooting.

What they're looking for

L3 Technical SupportCollaboration TechnologiesNetwork Routing and SwitchingIncident ManagementRoot Cause AnalysisField EngineeringVOIPIP Telephony

Frequently asked questions

What does a Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2 at NTT Ltd. do?

Provide professional third-line remote and onsite technical support to resolve complex incidents and problems for clients. Ensure infrastructure is correctly configured and operational while maintaining zero missed SLA conditions. Requires a Bachelor's degree in IT or a related field and professiona…

What skills does this Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2 role need?

Key skills for this role include L3 Technical Support, Collaboration Technologies, Network Routing and Switching, Incident Management, Root Cause Analysis, Field Engineering.

How much does a Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2 at NTT Ltd. pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2 role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Voice Engineer/ Field Support Engineer (Cisco Voice/ Verint) - L2 role?

You can apply directly on NTT Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.