Assistant Restaurant Manager

SUMMARY: We’re looking for a motivated Assistant Restaurant Manager to join our growing team. In this role, you’ll play a vital part in ensuring smooth daily operations, delivering excellent guest experiences, and leading a team that shares your passion for great service. This position is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast-paced, people-focused environment. KEY RESPONSIBILITIES: Operations & Service Management - Address guest complaints and feedback promptly during service - Handle general enquiries and in-house delivery orders efficiently - Assist in event planning, coordination, and set-up when required - Ensure restaurant cleanliness, hygiene, and safety standards are consistently met - Plan and prepare each shift to deliver excellent guest service and operational efficiency - Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow - Operate and cover all Front-of-House stations, including hands-on service when required - Oversee opening & closing procedures, including any ad-hoc tasks assigned by management Team Leadership & Training - Supervise on-duty staff to maintain service excellence and compliance with SOPs - Foster a positive and productive work environment to uphold service standards - Train, coach, and support new team members according to their learning pace to ensure they meet service and quality standards - Review sales and team performance, implementing continuous improvement plans to drive sales growth and enhance service quality Inventory & Financial Management - Manage ordering processes and maintain sufficient stock levels for restaurant operations - Report operational matters, including maintenance and equipment issues to management - Oversee supplier invoice filing and ensure accurate cash handling at every end-of-day reconciliation Compliance & Administration - Uphold brand standards to deliver a consistent, high-quality guest experience - Ensure full adherence to company policies, SOPs, and all regulatory requirements This position is located at our Loyang location. JOB REQUIREMENTS: - At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting - Ability to adapt in a fast-paced environment, balancing service with operational needs - Strong leadership and people management skills with a hands-on attitude - Able to multitask and perform under pressure in a fast-paced, high-volume environment - Able to work flexible shifts, including weekends and public holidays