Admin Executive

Job Description Perform daily SAP payment entry, reconciliation, and related billing administration. Process billing for laboratory tests, diagnostic scans, and other clinical services. Manage e-filing, consolidation, and archival of patient records and case notes. Request and coordinate Letters of Guarantee (LOGs), Guarantees of Payment (GOPs), and related insurance matters. Attend to patient, insurer, hospital, and clinic enquiries, including requests for medical reports and supporting documentation. Schedule appointments for new referrals and coordinate teleconsultation sessions. Respond to enquiries received via Corporate WhatsApp and the OncoCare Connect App. Review and resolve assigned Pulse reports and support claim note (CN) tying for straightforward cases. Verify and upload Letters of Credit (LOCs) received from clinics. Provide operational support and coverage for team members during periods of absence. Undertake ad-hoc administrative duties and projects as assigned. Perform any other duties as assigned by the Company. Job Requirements Minimum GCE 'O' Level qualification. Proficient in Microsoft Office applications and basic computer software. Willingness to learn and acquire new skills and knowledge. Good interpersonal and communication skills, with the ability to interact professionally with patients and stakeholders. A team player who can work effectively in a collaborative and fast-paced environment. Able to multitask, prioritise work, and maintain attention to detail.