People Operations Specialist

This is a 6-month contract role under Optimum Solutions. This role supports our client, a leading Southeast Asian superapp that offers a wide range of services, including mobility, food delivery, and digital payments. Work Schedule and Hours: Monday - Friday, 10am - 7pm (inclusive of a 1-hour lunch break) The Core Objectives • Support the design, documentation, and operationalization of Performance Management policy and process details, including manager guidance, FAQs, process playbooks, and implementation materials. • Partner with internal People teams to design and coordinate enablement programs, training materials, stakeholder reviews, and communications for managers and employees. • Support the annual engagement survey cycle, including survey design, administration, response monitoring, reporting, analysis, and preparation of leadership-ready insights. Qualifications: Must-Have • At least 5 years of experience in HR, People Operations, Organizational Development, Talent Management, Employee Engagement, or related fields. • Experience supporting the implementation of a Performance Management system and administration of an annual engagement survey is required. • Strong project/program coordination skills, with the ability to manage timelines, stakeholders, documentation, and follow-through across multiple workstreams. • Strong written communication and analytical skills, with the ability to prepare concise materials, summaries, reports, and stakeholder-ready outputs. Nice-to-Have • Prior experience supporting performance management, talent review, employee listening, engagement surveys, or large-scale HR program rollouts. • Comfortable working with survey data, reporting outputs, spreadsheets, and basic analysis to identify themes and insights. • Experience working in a fast-paced regional or matrixed organization, ideally partnering with cross-functional People/HR stakeholders.