About this role
The Customer Success Manager will manage key stakeholder relationships in the APAC region to drive product value and long-term loyalty. Responsibilities include conducting training sessions, advocating for regional customer feedback, and identifying expansion opportunities.
Candidates need at least 3 years of B2B SaaS experience in Customer Success or Account Management, preferably within the GRC or consulting industry. Professional fluency in Japanese and English is preferred, along with proficiency in tools like Salesforce or Gainsight.
What they're looking for
Account ManagementCustomer SuccessB2B SaaSGRCJapanese FluencyEnglish FluencyExecutive CommunicationGainsight
Frequently asked questions
What does a Customer Success Manager (Singapore) at Optro do?
The Customer Success Manager will manage key stakeholder relationships in the APAC region to drive product value and long-term loyalty. Responsibilities include conducting training sessions, advocating for regional customer feedback, and identifying expansion opportunities. Candidates need at least …
What skills does this Customer Success Manager (Singapore) role need?
Key skills for this role include Account Management, Customer Success, B2B SaaS, GRC, Japanese Fluency, English Fluency.
How much does a Customer Success Manager (Singapore) at Optro pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Success Manager (Singapore) role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Success Manager (Singapore) role?
You can apply directly on Optro's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.