Service Engineer – Field Support & Automation

Responsibilities: Manage and resolve technical issues related to equipment, processes, and software. Perform equipment installation and setup — from layout planning to commissioning. Provide troubleshooting and technical support to customers on-site and remotely. Conduct preventive maintenance, parts overhaul, equipment modifications, and repair work. Provide technical advices/solution and support to achieve better quality, productivity and cost objectives. Collaborate with customers to understand and fulfill design concepts and requirements. Track engineering changes and ensure all documentation, including machine operation manuals, is updated accordingly. Prepare and submit detailed technical issue reports. Participate in a 24/7 on-call duty roster for urgent support. Requirements: Minimum ITE, Diploma in Mechatronics, Mechanical, or Electrical Engineering . Background in engineering or semiconductor industry preferred. Good communications & organization skill. PC relevant knowledge. Self-motivated, responsible and team player. Prior experience in service roles or customer-facing positions is a plus. Own transport will be an advantage