Junior Business Analyst - Kv

Position: Junior Business Analyst (Job ID: 20321) Raffles Place Hybrid work arrangement Basic + VB Job Description: Provide IT operation support mainly for ETRM (Energy Trading and Risk Management) system, as well as other business applications. Collaborate with business users, ETRM vendors, Azure infrastructure engineers and other stakeholders to ensure the operation of supported systems. Work closely with internal IT teams and external partners to support projects, system enhancements, and operational initiatives. Prepare and maintain periodic and ad-hoc reports, including monthly service reports, security log reviews, incident reports, and operational documentation. Participate in IT audits and support audit-related activities, including evidence collection and compliance reviews. Perform Azure SQL Database administration, maintenance, monitoring, and troubleshooting. Coordinate with management, end users, and IT vendors to investigate and resolve technical issues in a timely manner. Support continuous improvement initiatives by identifying opportunities to enhance system performance, reliability, and operational processes. Support project team by coordinating user acceptance testing (UAT) with users and report on issues identified during UAT. Job Requirements: Diploma or Master/Bachelor’s degree from an accredited polytechnic, university or college in Computer Science, Engineering, Information Technology or equivalent. Knowledge of Microsoft Azure and SQL databases is preferred. Familiarity with Microsoft 365 technologies such as SharePoint, Power BI, and Power Automate will be an advantage. Strong analytical and problem-solving skills with attention to detail. Good communication and stakeholder management skills. Responsible, proactive, and able to work independently as well as in a team environment. Willingness to learn new technologies and business processes. Candidates with no experience are welcome to apply. We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities. By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower. Please find Privacy Policy Agreement from the below link. http://www.pasona.com.sg/privacy.html Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations: https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data Thank you for your cooperation. Tan Katrina Therese Yap EA Registration No: R25128964 Pasona Singapore Pte Ltd 1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246 URL: www.pasona.com.sg EA License No:90C4069