Front Desk Associate, Perennial Living

Responsibilities: Respond to phone and online queries from visitors and guests, handling visitors’ registration, providing them with the necessary information / directions. Greet all visitors and guests , serving as the primary point of contact for their needs, from providing directions to communicating their requests or queries with the relevant internal teams to ensure a timely response. Perform administrative work such as handling billing, updating guest records, managing facilities bookings, preparing shift handover, and managing reports. Any other duties as assigned. Requirements: Preferably a Diploma holder with at least 2 years of relevant experience in the hospitality sector. Positive and warm personality with a strong service mindset. Patience and empathy to engage effectively with elderly. Professional and personable demeanor. Able to communicate effectively in both English and Chinese to serve Mandarin-speaking guests and address their service needs. Willing to work on shift arrangement, including weekends and public holidays.