Production Support Engineer (Agency Contract)

Responsibilities · Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. · Prioritize defects and plan for production release based on defect criticality or align with the quarterly release · Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. · Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. · Follow up on defect closure and meet defect closure KPI · Share production defect support learning with QA team and development team to improve application quality and minimize future defects · Perform annual Disaster Recovery (DR) exercise for supported applications Skills/Requirement · Strong working experience with Java, Spring Boot and API (Microservices) · Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks · 5 or more years’ in troubleshooting and fixing issues across different technologies/platform · Strong troubleshooting and problem-solving skills · Experience with FIS OPF (Open Payment Framework) product is necessary · Experience with payment domain and SWIFT message will be a big plus · Experience tuning Kafka components for varying traffic and performance requirements nterested candidates, who wish to apply for the above position, please send your resume to mohamed.basith@persolapac.com We regret that only shortlisted candidates will be contacted. EA License No. 01C4394 EA Personnel Reg. No. R1104824 (Samsudeen Mohamed Basith) This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through …