Senior Technical Analyst

Note: This role is a 12 months contract role with our MNC Client. Responsibilities: Provide Level 3 production support for credit card and banking applications, including incident investigation, root cause analysis, and batch recovery activities. Analyze transaction logs, files, and system outputs to diagnose and resolve production issues. Develop and implement system enhancements, new functionalities, and regulatory or business-driven changes. Design, code, test, and deploy online and batch processing solutions. Support digital banking initiatives involving credit card servicing, loan products, balance transfer services, and customer self-service capabilities. Perform data mapping, interface analysis, and integration support between host systems and external platforms. Participate in system testing, UAT support, implementation planning, and production releases. Collaborate with business users, project managers, developers, and vendor teams to deliver technology solutions. Prepare technical documentation, effort estimates, impact assessments, and operational procedures. Support management, compliance initiatives,disaster recovery exercises, and platform upgrades. Skills/Requirement: 8+ years of experience in banking or financial services technology. Strong experience in credit card processing systems and card management platforms. Proven experience in application development, support, and maintenance within IBM Mainframe environments. Hands-on experience supporting mission-critical banking production systems. Experience working with regional banking operations and multi-country implementations. TechnicalSkills MainframeTechnologies COBOL / COBOL II COBOL-CICS MVS JCL IBM Mainframe (IBM 3090 or equivalent environments) Utilities& Tools TSO/ISPF File Aid Xpediter for COBOL and CICS Easytrieve Endevor / Source Tracking Systems (STS) OperatingSystems OS/390 MVS/ESA Microsoft Windows macOS Databases& File Systems VSAM QSAM Connect:Direct File Transfer Utilities PreferredExperience Credit card issuing and acquiring systems. Digital banking and mobile banking platforms. Loan and installment payment products. Payment processing, Visa and Mastercard compliance projects. Production support in large-scale banking environments. Batch processing and settlement systems. CICS region setup and system administration support. Interested candidates, who wish to apply for the above position, please send in your resume to kellyitsg@persolapac.com EA License No. 01C4394 EA Personnel Reg.No. R1327254 (Meshram Megha) We regret to inform you that only shortlisted candidates will be contacted. ********************************** This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2iserves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy. **********************************