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Senior Customer Success Partner (APAC)

Personetics

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

Manage strategic relationships with bank customers to drive platform adoption, value realization, and measurable business outcomes. Identify expansion opportunities and collaborate with sales to increase GRR and NRR while providing product feedback to internal teams. Requires 7-12 years of experience in Customer Success or Consulting, specifically working with large financial institutions and enterprise SaaS. A university degree and fluency in English are required, along with the ability to travel up to 50% of the time.

What they're looking for

Customer Relationship ManagementAccount ManagementStrategic PlanningCustomer SuccessFinancial ServicesSaaS DeliveryRetention ManagementExpansion Strategy

Frequently asked questions

What does a Senior Customer Success Partner (APAC) at Personetics do?

Manage strategic relationships with bank customers to drive platform adoption, value realization, and measurable business outcomes. Identify expansion opportunities and collaborate with sales to increase GRR and NRR while providing product feedback to internal teams. Requires 7-12 years of experienc…

What skills does this Senior Customer Success Partner (APAC) role need?

Key skills for this role include Customer Relationship Management, Account Management, Strategic Planning, Customer Success, Financial Services, SaaS Delivery.

How much does a Senior Customer Success Partner (APAC) at Personetics pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Customer Success Partner (APAC) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Customer Success Partner (APAC) role?

You can apply directly on Personetics's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.