Accounts Manager

Job Summary We are seeking a confident and persistent Accounts Manager to lead credit control and collections, ensuring timely recovery of outstanding payments and safeguarding company cash flow. Responsibilities Lead collection efforts to secure outstanding customer payments and protect cash flow Monitor aging reports and proactively follow up on overdue accounts to reduce debtor days Communicate with clients via calls, emails, and meetings to negotiate payment terms and resolve disputes Escalate problematic accounts to management when necessary to mitigate credit risk Implement and enforce credit control policies to maintain payment discipline Oversee accurate and timely invoicing and ensure correct application of incoming payments Perform account reconciliations and resolve discrepancies to maintain accurate receivables records Manage GIRO deductions and payment processes efficiently Review customer credit limits and assess credit risk to support sound credit decisions Prepare weekly and monthly AR aging and collection reports for management review Support month-end closing and audit processes by providing necessary documentation and reports Supervise Accounts Receivable staff, if applicable, to ensure team effectiveness Collaborate with Sales team to align on client payment discipline and improve collection outcomes Continuously improve collection processes to enhance cash flow and reduce outstanding receivables Preferred competencies and qualifications Diploma or Degree in Accounting, Finance, or related discipline Minimum 5 years of experience in Accounts Receivable and Credit Control Proven track record in collecting overdue payments Strong negotiation skills demonstrated in handling difficult clients professionally Proficient in accounting systems such as QuickBooks, Xero, and MS Office Detail-oriented, responsible, and results-driven approach