Retail Associate / Shop Sales / Jewelry Consultant

Position Overview At I-PRIMO (Primo Diamond Singapore Pte. Ltd.) , the No.1 largest bridal jewelry brand in Japan , we specialize in engagement rings and wedding bands crafted with high-quality materials and a wide range of elegant designs. We are seeking a warm, confident, and enthusiastic Sales Consultant who enjoys delivering Japanese Omotenashi–style service — thoughtful, sincere, and customer-first. You will welcome wedding couples into our store, guide them through their ring-selection journey, and help create joyful and meaningful memories during one of the most important milestones of their lives. Find out more about us: 👉 https://www.iprimo.sg/ Staff Benefits Transportation allowance, AWS, Variable Bonus and Target Incentive (Monthly / Quarterly) AIA medical coverage including hospitalization support, with full coverage for panel clinic and panel dental visits Education support, including sponsored GIA-certified courses (after probation) Employee staff purchase discounts 14 Days annual leave; extra 1 paid day off during your birthday month Store Operations / Job Responsibilities Deliver warm, thoughtful, and professional service in line with Japanese Omotenashi standards Assist wedding couples in selecting engagement rings and wedding bands, even at early stages of wedding planning Participate in roleplay and training sessions to continuously enhance sales and service skills during non-busy hours Manage daily store operations, including stock control and maintaining a welcoming store environment Prepare for and participate in wedding expos, roadshows, and brand events Support brand promotion and maintain positive relationships with corporate partners Follow established sales strategies to achieve individual and team objectives Requirements Related experience in mid-high service or sales sector is required Strong service mindset with a warm, caring, and customer-focused personality Enjoys teamwork and maintains a positive attitude with a professional smile Proficient in English and any other languages are an advantage Candidates with experience in cabin crew, hotel / hospitality, bridal industry, luxury retail, or Japanese culture–related roles will be an advantage