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Lead, Customer Portfolio Growth Insights & Strategy

Prudential plc

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

The role is responsible for defining the growth strategy, insight agenda, and decision frameworks across customer acquisition, retention, and cross-sell initiatives. It also involves translating data into actionable business narratives and defining Salesforce business requirements for lifecycle execution. Candidates must have over 10 years of experience in growth strategy, customer analytics, or commercial BI roles, preferably within financial services or insurance. Strong proficiency in translating analytics into business decisions and experience with CRM execution and measurement tools like Salesforce are required.

What they're looking for

Growth strategyCustomer analyticsCRM strategyLifecycle strategyCommercial BISalesforceData analyticsStakeholder management

Frequently asked questions

What does a Lead, Customer Portfolio Growth Insights & Strategy at Prudential plc do?

The role is responsible for defining the growth strategy, insight agenda, and decision frameworks across customer acquisition, retention, and cross-sell initiatives. It also involves translating data into actionable business narratives and defining Salesforce business requirements for lifecycle exec…

What skills does this Lead, Customer Portfolio Growth Insights & Strategy role need?

Key skills for this role include Growth strategy, Customer analytics, CRM strategy, Lifecycle strategy, Commercial BI, Salesforce.

How much does a Lead, Customer Portfolio Growth Insights & Strategy at Prudential plc pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Lead, Customer Portfolio Growth Insights & Strategy role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Lead, Customer Portfolio Growth Insights & Strategy role?

You can apply directly on Prudential plc's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.