IT Specialist

Perform routine inspections, maintenance, and troubleshooting of store computers, networks, surveillance systems, and server equipment. • Ensure network stability and availability within business premises and promptly contact headquarters for support when encountering unresolved issues. • Maintain, troubleshoot, and promptly repair audiovisual systems, including sound systems, lighting, and display equipment in KTV rooms, ensuring optimal operation for enhanced customer experience. • Conduct regular performance tests and optimizations on audiovisual equipment, adjusting settings as needed to improve performance and stability. • Assist in the selection, procurement, installation, and commissioning of new audiovisual equipment, ensuring compatibility with existing systems. IT System Maintenance & Management • Maintain stable operation of KTV systems, including the song selection system, membership management system, and POS system, resolving system failures and data anomalies in a timely manner. • Manage system data backups, recovery, and security to ensure data integrity and prevent data loss or breaches. • Collaborate with the development team for system upgrades and optimizations, collect user feedback, and propose improvements to enhance usability and functionality.