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Customer Success Manager

Rakuten

SingaporeFull-timeOn-site

Posted 19 Jun 2026

About this role

The role involves analyzing business issues for internal marketing and product teams to provide technical solutions for digital advertising platforms. You will collaborate with cross-functional global teams to implement these solutions and evaluate technology vendors. Candidates need 5+ years of IT experience, including 3+ years in digital advertising system requirements and web/app development. Fluency in both English and Japanese is required for stakeholder communication.

What they're looking for

Digital AdvertisingSystem DesignProject PlanningStakeholder ManagementBigQueryData AnalysisWeb Application DevelopmentEnglish Proficiency

Frequently asked questions

What does a Customer Success Manager at Rakuten do?

The role involves analyzing business issues for internal marketing and product teams to provide technical solutions for digital advertising platforms. You will collaborate with cross-functional global teams to implement these solutions and evaluate technology vendors. Candidates need 5+ years of IT …

What skills does this Customer Success Manager role need?

Key skills for this role include Digital Advertising, System Design, Project Planning, Stakeholder Management, BigQuery, Data Analysis.

How much does a Customer Success Manager at Rakuten pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Success Manager role?

You can apply directly on Rakuten's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.