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Senior Director, Global Customer Advocacy

Razer Inc.

SingaporeFull-timeOn-site

Posted 16 Jul 2026

About this role

Lead a global team to deliver best-in-class customer and technical support services for the gaming community. Develop and deploy customer service strategies to improve net promoter scores and ensure operational excellence across call and repair centers. Requires over 10 years of experience in global customer service, specifically within consumer electronics hardware and software. Must possess strong analytical skills and a proven track record of leading global teams and managing third-party vendors.

What they're looking for

Customer AdvocacyGlobal Team LeadershipOperational ExcellenceData AnalyticsProject ManagementStakeholder ManagementCase ManagementVendor Management

Frequently asked questions

What does a Senior Director, Global Customer Advocacy at Razer Inc. do?

Lead a global team to deliver best-in-class customer and technical support services for the gaming community. Develop and deploy customer service strategies to improve net promoter scores and ensure operational excellence across call and repair centers. Requires over 10 years of experience in global…

What skills does this Senior Director, Global Customer Advocacy role need?

Key skills for this role include Customer Advocacy, Global Team Leadership, Operational Excellence, Data Analytics, Project Management, Stakeholder Management.

How much does a Senior Director, Global Customer Advocacy at Razer Inc. pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Director, Global Customer Advocacy role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Director, Global Customer Advocacy role?

You can apply directly on Razer Inc.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.