Sales Executive

The Sales Executive is primarily responsible for supporting the Sales Team on day-day operations and administration. Additionally, this role handle group bookings (reactive sales). This opportunity will be a stepping stone towards a rewarding sales career in the hotel industry. Your day-to-day FINANCIAL RETURNS · Administrative support to proactive Sales Team - integral collaborative effort to meet hotel’s financial goals · Handling of group enquiries with guidance from senior colleagues in Sales & Revenue · Close liaison with reservations and front of house team to deliver Great group stay experience · Promote Holiday Inn Express products and services using and suggestive selling techniques · Support and execute action plans to increase sales and associated business PEOPLE · Liaise with Asst. / Director of Sales and Finance Lead for all reservations requiring credit approval · Attend meetings and training sessions as required · Attend sales related events as required & facilitation of site inspection for any walk-in (Sales) GUEST EXPERIENCE · Promote IHG & Hotel’s products and services · Maintain a high level of product and service knowledge about IHG Hotels in our region · Support and facilitate reservations via Reservations Team · Maintain knowledge of special rates/ offers/ promotions RESPONSIBLE BUSINESS · Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines · Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures · Be familiar with property safety, first aid and fire and emergency procedures and operateequipment safely and sensibly · Initiate action to correct a hazardous situation and notify supervisors of potential dangers · Log security incidents and accidents in accordance with hotel requirements ACCOUNTABILITY · Ensure all group quotations are properly recorded in our GRC tracker · Ensure all group contracts, group resume, group commissions and coach transfers are properly documented and facilitated. · Overall main in charge for group bookings and that includes managing of various group bookings platforms- IHG Meeting Broker/ CVENT/ TagVenue and others · Overall administrative in charge for annual corporate rates renewal exercise in maintaining records/ documentation/ rates loading. · Preparation and support of production and sales reports