1 Year Contract Customer Service Officer $2.8K (Eaa)

Job Responsibilities: Manage customer’s enquiries from digital platforms and ensure customer enquiries are resolved to achieve customer satisfaction. Handle customer's enquiries and complaints. Ensure productivity and quality standards are met Other ad-hoc duties as assigned Job Requirements: NITEC/Diploma in any field At least 1 year of experience in contact centres, handling voice and/or non-voice channels Strong customer service skills Excellent communication, written and interpersonal skills Able to work independently while being a cohesive team member Aaron Teo Yiau Bing CEI Reg. No. R1103712 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.