Front Desk Administrative Associate (Up To $3000) #Hgn

Job Description Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward Provide directions and assistance to all internal and external customers by handling their requests and inquiries Manning of triage Exchange access cards for visitors (Next-of-kins, vendors, etc) Register new visitors, staff on Visitor Management System (VMS) Supervise ART swabbing, when required Manage e-mailbox and forward to relevant parties, and reply general inquiry Co-ordinate and handle mail distribution, the flow of faxes, and courier services Handle feedback from all channels and provide appropriate follow-up actions/ service recovery Handling and receiving of delivery/parcels from vendors Monitor collection of samples for testing Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events Support the appointment booking for NOK visits Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms Inform Housekeeping to clean up the meeting room after the event Update the staff phone directory if there are changes Upkeep of photocopy machine including calling vendor/ IT for repairs Assist with resident's pre-admission (pack welcome basket), admission & discharge process Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement Prepare weekly and monthly reports for transportation requests and visitation. Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger) Any other duties as assigned Qualifications Min. ‘N' Level Min. 1-year related experience in customer service Excellent communication skills bot…