Perm Customer Service Executive (International School)

Location : Marsiling Working Hours: Mon-Fri Office Hours 830am -6pm During School holidays will be 8 am -4pm Salary: Up to $3k Job Scope: - Serve as the main point of contact for parents and the school regarding school bus transportation matters. - Attend to enquiries via walk-ins, phone calls, emails, and text messages in a timely and professional manner. - Coordinate with the operations team on bus schedules, route changes, delays, and transportation arrangements. - Provide updates to parents and school staff on transportation-related matters, including service disruptions. - Handle and resolve customer feedback and complaints, escalating issues where necessary. - Maintain accurate records of customer enquiries, communications, and service requests. - Assist with general administrative duties and support the daily operations of the customer service team. Requirement: - Min O/ A Level / Diploma in any field - Min 1 year customer service experience. Experience in education industry would be advantageous Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg Adeline Lim Xin Ying [R23112000] Email Address: adelinelim@recruitexpress.com.sg Recruit Express Pte Ltd EA Licence No: 99C4599