12 Months Fraud Investigation Analyst (Bank) $Njn

Raffles Place 9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday • Conduct end to end investigations into card scam and fraud related cases, ensuring timely review, analysis and resolution. • Analyse case information, transaction patterns and operational data to identify fraud trends, anomalies and potential risk indicators. • Perform data extraction, consolidation and validation using advanced Microsoft Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, Macros and complex formulas to support investigations, reporting and operational analysis. • Prepare investigation reports with findings, recommendations and supporting documentation and do presentations to internal stakeholders. • Generate regular and ad hoc reports, dashboards and management information to support business decisions, case tracking and fraud monitoring. • Liaise with the Singapore Police Force (SPF) by providing information and supporting documents required for scam related investigations. • Maintain accurate case records and perform administrative activities related to fraud investigations. • Identify opportunities to improve reporting processes, data accuracy and operational efficiency through automation and process enhancements. • Support any other projects or duties as assigned. Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.