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Customer Service Officer (Customer Front Facing) #Jtl

Recruit Express Pte Ltd

D09 Cairnhill, Orchard, River ValleyContractS$2,800 – S$3,200/mo

Posted 24 Jul 2026

About this role

• Handle systems relating to shopper management and assist in mall inspection • Assist CMO in tenant relation matters • Provide assistance and general information to shoppers at the Concierge Desk • Handle the administrative and clerical work relating to the events and promotions at the mall • Handle mall redemption programs such as vouchers, premiums, and parking • Assist in customer reward programs including educating tenants on the voucher program • Assist in collating tenants’ gift voucher reimbursement. • Answering incoming phone lines and email enquires • Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time. Requirements Minimum GCE ‘O’ Levels/ Diploma in any discipline Preferably with strong front customer facing experiences Able to work Monday to Friday in a shopping mall Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599

What they're looking for

DashboardsMicrosoft ExcelCustomer Facing SkillsAdministrative Work

About Recruit Express Pte Ltd

Industry: Administrative & support servicesWebsite ↗

Frequently asked questions

What does a Customer Service Officer (Customer Front Facing) #Jtl at Recruit Express Pte Ltd do?

• Handle systems relating to shopper management and assist in mall inspection • Assist CMO in tenant relation matters • Provide assistance and general information to shoppers at the Concierge Desk • Handle the administrative and clerical work relating to the events and promotions at the mall • Handl…

What skills does this Customer Service Officer (Customer Front Facing) #Jtl role need?

Key skills for this role include Dashboards, Microsoft Excel, Customer Facing Skills, Administrative Work.

How much does a Customer Service Officer (Customer Front Facing) #Jtl at Recruit Express Pte Ltd pay?

This role lists a salary of S$2,800 – S$3,200 per month.

Is this Customer Service Officer (Customer Front Facing) #Jtl role remote, hybrid, or on-site?

The listing is based in D09 Cairnhill, Orchard, River Valley. Check the posting for remote or hybrid options.

How do I apply for this Customer Service Officer (Customer Front Facing) #Jtl role?

You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.