Order Management Executive #Esy

· Book Contracts/Orders according to customer’s request · Checked that customer’s PO pricing are inline with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer. · Co-ordinate with factory to get special price updated into system · Monitor on delivery dates and do necessary expediting with factory to meet with client’s expectation as close as possible · Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement. · Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ. · Ensure LC conditions according to ERCO’s terms & conditions. · Handle LC negotiation and preparation of all necessary documentation. · Issuance of Debit or Credit notes in case of discrepancies / needed circumstances · Monitor credit limits & payments · Release orders per customer’s shipping instruction [ensuring Incoterm, forwarders’ info, delivery address etc are all cleared. · Arrange for necessary documents for custom clearance be provided (e.g. Certificate of Origin, Test certification etc) · Process complaints · Co-ordinate all relevant information to Person in charge in Quality Department · Arrange necessary documentation for the returns of materials. · Update of Customer data into SAP and Sales Scout system · Answer email / phone enquires SKILLS AND KNOWLEDGE · At least 5 years relevant experience with knowledge of import/export documentations · MS office especially on Excel · Knowledgeof ERP / SAP is essential · Prior work experiences in handling of custom issues in Southeast Asia, Australia, China, Korea will be an added advantage Interested candidates, please email your resume to annasee@recruitexpress.com.sg Anna See Sing Yee CEI Reg R25157535 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted