About this role
Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at the first touchpoint wherever possible. Maintain accurate records of interactions in the CRM system. Ensure timely follow-up on enquiries and escalate when necessary. Assess appeals and provide recommendations to management. Support additional duties during operational needs or peak periods. Joy Yeow Zhi Qian (CEI Registration No: R2096261) Recruit Express Pte Ltd (EA Licence No: 99C4599)
What they're looking for
SalesMicrosoft OfficeMicrosoft ExcelProcess Improvement
About Recruit Express Pte Ltd
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a 1 Year Contract Customer Service Officer, Live Chat (Insurance) (Up To $3800) #Nje at Recruit Express Pte Ltd do?
Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at the first touchpoint wherever possible. Maintain accurate records of interactions in the CRM system. Ensure timely follow-up on enquiries and escalate when …
What skills does this 1 Year Contract Customer Service Officer, Live Chat (Insurance) (Up To $3800) #Nje role need?
Key skills for this role include Sales, Microsoft Office, Microsoft Excel, Process Improvement.
How much does a 1 Year Contract Customer Service Officer, Live Chat (Insurance) (Up To $3800) #Nje at Recruit Express Pte Ltd pay?
This role lists a salary of S$3,000 – S$3,800 per month.
Is this 1 Year Contract Customer Service Officer, Live Chat (Insurance) (Up To $3800) #Nje role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this 1 Year Contract Customer Service Officer, Live Chat (Insurance) (Up To $3800) #Nje role?
You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.