About this role
Manage assigned customer accounts to build long-term relationships and ensure high satisfaction through regular reviews and support. Identify opportunities for upselling and cross-selling while proactively addressing concerns to prevent customer churn.
No prior experience is required as on-the-job training is provided, though experience in customer service or sales administration is preferred. Candidates should possess strong communication skills, resilience in handling complaints, and proficiency in Google Applications.
What they're looking for
Account ManagementCustomer RetentionUpsellingCross-SellingCustomer SupportConflict ResolutionGoogle ApplicationsMulti-tasking
Frequently asked questions
What does a Customer Care Executive at Rentokil Initial do?
Manage assigned customer accounts to build long-term relationships and ensure high satisfaction through regular reviews and support. Identify opportunities for upselling and cross-selling while proactively addressing concerns to prevent customer churn. No prior experience is required as on-the-job t…
What skills does this Customer Care Executive role need?
Key skills for this role include Account Management, Customer Retention, Upselling, Cross-Selling, Customer Support, Conflict Resolution.
How much does a Customer Care Executive at Rentokil Initial pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Care Executive role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Care Executive role?
You can apply directly on Rentokil Initial's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.