Beauty Consultant

Operations Clinic opening and closing procedures Attend to patients once they walk into clinic Appointment taking of patients Registering patients Billing out a patient Contacting patients to remind and/or follow up on treatments they’ve done Answering phone calls Maintaining cleanliness of premises Monitor stock levels of inventory and ensure that stock levels are maintained at all times and to report to relevant department when there are any discrepancies Monitor expiration of all items in clinic and to report to relevant department when any item has reached or passed its expiration Patientcare & Procedures/Treatments Able to perform various procedures like facials and body treatments that meets patient’s needs and expectations while ensuring patient’s safety Able to perform device-based treatments such as Hydrafacial, IPL, Fat Freezing Assist Doctors during procedures Answering to patient’s inquiries and clarifying doubts if any Explain to patients on steps of their selected treatment and what to expect after Explain possible risks and downtime (if any) of treatment and ensure they sign consent form Checking Dr’s consult notes and following up with patient accordingly including dispensing correct items and making the necessary arrangements – i.e. follow up appointment. Sales Ascertain patients’ end goal for their skin/body and provide the necessary recommendations that will work in tandem to doctors’ procedures Able to create a need for patient to return Able to cross sell full architecture of business Able to recommend suitable products and treatments based on patient’s concerns Able to learn fast and acquire thorough knowledge on all clinic’s treatments and products Job Requirements: At least 1 year of relevant working experience Excellent communication and interpersonal skills Customer service oriented