HR & Payroll Operations Manager / Govt Sector / Botanic Gardens

Key Responsibilities Lead and manage the HR and Payroll Service Delivery team. Serve as the primary point of contact for the client and maintain strong stakeholder relationships. Attend and facilitate monthly performance review meetings with the client. Ensure compliance with company policies, standard operating procedures (SOPs), and the Code of Conduct. Oversee HR and payroll operations using Workday and Excelity. Ensure service continuity, quality, accuracy, and timely delivery of HR and payroll services. Manage staff deployment, handovers, and resource replacements as required. Identify and support continuous process improvement initiatives. Ensure compliance with all applicable operational, statutory, and regulatory requirements. Requirements At least 3 years of relevant experience in HR and payroll operations or service delivery. Diploma or Degree in Human Resources, Business, or a related discipline. Relevant HR or payroll certifications will be an advantage. Experience using Workday and Excelity for HR and payroll operations. Strong stakeholder management, communication, and interpersonal skills. Proven ability to lead teams and manage multiple priorities in a fast-paced environment. Working Conditions Location: Botanic Gardens Working Hours: Monday to Thursday: 8:30 AM – 6:00 PMFriday: 8:30 AM – 5:30 PM