Sales Assistant

What you'll do: As a Sales Assistant, your day-to-day responsibilities will revolve around supporting the sales team through efficient handling of shipping documents, coordination with logistics partners, preparation of quotations, and maintenance of accurate records. Your ability to communicate clearly with both internal teams and external partners will be crucial in ensuring that orders are processed smoothly from start to finish. By managing multiple tasks such as data entry, document preparation, and responding to customer enquiries, you will contribute significantly to the overall success of the sales function. Your attention to detail and commitment to providing dependable support will help foster positive relationships across departments while upholding the high standards expected by this established multinational trading company. Handle all necessary shipping documentation for import activities by closely monitoring shipments and ensuring timely receipt of required documents. Liaise with freight forwarders to book containers, check vessel schedules, and coordinate trucking arrangements for container movements. Prepare accurate monthly quotations for export shipments to support the sales team’s business objectives. Manage the preparation of essential documentation for direct shipments to ensure compliance with internal processes and customer requirements. Perform data entry tasks using the company’s in-house system to maintain up-to-date sales records and facilitate smooth operations. Provide administrative support through various ad-hoc duties as needed by the sales team or management. Coordinate orders and deliveries by communicating effectively with suppliers, logistics providers, and internal departments to guarantee timely fulfilment. Respond promptly to customer enquiries, delivering excellent service while maintaining professionalism at all times. What you bring: In this Sales Assistant position, your proven background in supporting sales operations or customer service functions equips you well for success. Your interpersonal skills allow you to build trust-based connections with both internal stakeholders and external partners. You bring reliability through your methodical approach to handling documentation and coordinating logistics activities. Your proficiency with Microsoft Office tools ensures that you can manage data accurately while preparing reports or quotations. If you have previously worked in environments influenced by Japanese corporate culture or within industrial sectors such as manufacturing or electronics trading, your insights into these industries will be highly valued. Above all else, your willingness to collaborate closely with others while remaining attentive to details makes you an ideal fit for this supportive team environment. You have 1–3 years of experience in sales coordination, customer service, or sales support roles within similar industries. Your communication skills are clear and effective, allowing you to interact confidently with colleagues, customers, suppliers, and logistics providers. Your organisational abilities enable you to manage multiple priorities efficiently while maintaining accuracy in all administrative tasks. You are proficient in Microsoft Office applications including Excel, Word, and Outlook which supports your daily work responsibilities. You can multitask effectively while working independently when required but also enjoy contributing as part of a collaborative team. Experience working with Japanese companies or within industrial/trading businesses would be advantageous for understanding client expectations and business practices. What sets this company apart: This organisation stands out as one of Asia’s most respected multinational trading companies thanks to its deep-rooted history spanning over eight decades globally—and more than half a century in Singapore. Employees benefit from being part of a pioneering overseas office that plays a central role within an extensive regional network. The company’s integrated business model not only covers traditional trading but also incorporates recycling initiatives that promote sustainability throughout the supply chain. Staff members gain unique exposure across manufacturing, electronics, and semiconductor sectors—developing specialist knowledge underpinned by robust training opportunities. The workplace culture is shaped by longstanding Japanese values: stability is prioritised alongside nurturing lo…