Process & Performance Manager (Logistics)

Job Objectives ​Act as Process Owner Delegate (POD) for Logistics (Warehousing Inbound/Outbound) focusing on APAC (Singapore, Dubai, and contributing for China), in close collaboration with our local and global Logistics Operations Define and Design Logistics Processes mainly for APAC, and support global Design physical flows respecting handling, considering efficiency/effectivity for manual and automated handling Drive transformation by leading workpackages for logistics related projects Be a member of a network of global logistics PODs located in Hamburg, Copenhagen and Dulles Job Responsibilities POD (Process Owner Delegate) Responsibility for Logistics Represent APAC in the global Process Definition Responsible to define requirements and perform User Acceptance test representing warehouse, validate changes for APAC region Lead “process design”-workpackages in logistics projects, which includes process design including IT requirements definition, implementation, user acceptance testing of IT solution, training of users/operators POD of contact for APAC region: Singapore, Dubai plus contributing for China Stakeholder Management with the linked functions (COH, Quality, Planning/SC, PM, Repair) Facilitate collaboration with Process Specialists in determining areas for change to drive improvements Responsible to develop/maintain Satair process referentials to ensure a compliant documentation of our processes (in compliance with Business Management System (BMS) and Company Management System (CMS)) Define and perform process-related trainings for warehouses in APAC Define and test logistics solutions in digital tools (SAP and other) Integrate automation technologies with our digital toolsets Secondary Responsibilities Support HO Logistic Operations (SIN), Warehouse Managers APAC and global with adhoc recurring issue analysis, applying data analysis or process check Adhoc support to operational issues as a “level 3” Job Requirements Bachelor’s Degree in Logistics / Business Administration / Computer Science / Industrial Engineering or similar Minimum 3-5 years of relevant working experience in Logistics or Supply Chain Experience in SAP (WM/EWM) would be advantageous Digital Experience (Digital Toolsets, IT) Experience in Aviation industry would be preferred but not mandatory Experience in Process Management would be preferred but not mandatory Strong team player Excellent communication skills Ability to work in an international environment Good analytical skills; ability to see the bigger picture Ability to execute and drive change Intercultural understanding Strong stakeholder management