Finance Systems Support Executive

About the Role You'll be closely involved in customer deep-dive sessions — helping capture insights, track action items, and keep stakeholders updated — while also supporting service requests and maintaining clear, accessible documentation for the team. What You Will Do Stakeholder Engagement & Coordination Support stakeholder engagement by coordinating communications, scheduling meetings, and documenting feedback and requirements. Prepare and organise materials for deep-dive meetings, including presentation slides, reports, and meeting documents. Provide general administrative and coordination support for smooth execution of project and business activities. Data Analysis & Reporting Review and analyse data from customer deep-dive sessions, ensuring insights and pain points are accurately categorized and recorded. Track identified issues, action items, and follow-up progress from deep-dive sessions. Support weekly monitoring and reporting of Change Requests, Service Requests, and Incident Requests. Track User Acceptance Testing (UAT) progress for ad-hoc change requests and system release features. Service Support & Documentation Support Service Requests from agencies in line with Service Level Agreements (SLA). Maintain well-structured, up-to-date documentation, including user guides and standard operating procedures, for internal and stakeholder use. What We Are Looking For Background in Accounting, Business, Finance, and/or IT Proficient in MS Office; familiarity with VBA advantageous Basic understanding of finance and/or payroll processes Experience with system implementation and maintenance advantageous Singaporean Only By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: Contact you about potential opportunities. Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Ho Kah Yeow | R1879233 ScienTec Consulting Pte Ltd |11C5781