Concierge Attendant [Hotel/ Central]

Location: Orchard Working Hours: 5 days work week, shift required Salary: Up to $2700 + aws + flexi benefit + staff meals Create Memorable Experiences for Every Guest Our client is a leading international hospitality company. They are seeking a friendly, knowledgeable, and service-driven Concierge Attendant to join our hospitality team. As the go-to expert for guest assistance and local recommendations, you will play a key role in enhancing each guest's stay by delivering personalized service, coordinating special requests, and creating unforgettable experiences from arrival to departure. Key Responsibilities Guest Services & Hospitality Welcome guests warmly and provide exceptional service throughout their stay. Assist with enquiries, directions, transportation arrangements, and general guest requests. Provide information on hotel facilities, services, and nearby attractions. Deliver personalized recommendations tailored to guests' interests and preferences. Concierge & Lifestyle Services Arrange restaurant reservations, tours, entertainment tickets, transportation, and other guest experiences. Stay informed on local events, attractions, dining options, and points of interest. Assist guests with travel-related enquiries, medical assistance arrangements, and special requests. Anticipate guest needs and proactively offer solutions to enhance their stay. Arrival & Departure Experience Coordinate luggage handling, storage, and retrieval in accordance with hotel procedures. Assist with guest arrivals, departures, and transportation arrangements. Ensure a smooth and seamless experience for both individual and group guests. Deliver prompt handling of guest messages, parcels, and deliveries. VIP & Guest Relations Support VIP arrivals, repeat guests, and special occasion arrangements. Coordinate with internal departments to fulfil guest requests efficiently. Maintain awareness of guest preferences to provide personalized service. Assist in creating memorable experiences …