Customer Service (Education Centre)

Our client is a growing enrichment and tuition group committed to providing a positive learning experience for students and parents. They are looking for a Customer Service Executive to support daily centre operations and deliver excellent front-desk service in a dynamic and fast-paced environment. This role is ideal for individuals who enjoy interacting with people, coordinating operations, and creating a welcoming experience for families. Job Scope Serve as the first point of contact for parents and students via walk-ins, phone calls, and WhatsApp enquiries Provide professional advice on courses, schedules, and programmes Assist with student registration, class scheduling, and enrolment arrangements Manage student attendance records and maintain accurate administrative documentation Handle payment collection and basic administrative coordination Support day-to-day centre operations to ensure smooth class execution Coordinate with teachers and internal teams on scheduling and classroom arrangements Build strong relationships with parents and students through responsive and customer-focused service Requirements Minimum GCE ‘N’ Level, ‘O’ Level, or equivalent qualification Prior experience in customer service, front desk, retail, hospitality, or education support will be an advantage Good communication and interpersonal skills Customer-oriented, organised, and able to multitask effectively Comfortable using WhatsApp and basic computer systems Able to work independently and collaboratively in a team environment Comfortable working evenings and weekends Working Hours: 4 weekdays + 1 weekend Working Location: Island wide locations available Salary: Up to $3,500 To apply, kindly click APPLY NOW to submit your latest CV. We regret that only shortlisted candidates will be notified. Eleanor Ho EA Registration No.: R1325724 EA License No.: 25C2695