Centre Manager - Learning Centre

Location: Northeast/ East Hours: 4 weekdays + 1 weekend Are you passionate about education and enjoy working in a people-focused environment? Our client is a well known literacy-based learning organisation with more than 10 branch islandwide. They’re looking for a Centre Manager to lead their centre teams in ensuring smooth daily operations and exceptional learning experiences for their students and parents. This is a great opportunity for someone who enjoys managing people, improving processes, and driving results in a dynamic, people-centric environment. Key Responsibilities: Lead and manage centre teams in the day-to-day operations of assigned learning centres. Ensure teams adhere to Standard Operating Procedures (SOPs) for smooth and consistent business operations. Train, mentor, and coach new hires and existing team members to maintain service excellence. Plan and manage staff rosters to ensure sufficient manpower during all operating hours. Collaborate with the Customer Service team to resolve customer queries professionally and promptly. Work with the Enrolment team to implement enrolment strategies and meet centre enrolment targets. Collaborate with the Teachers Team Lead on teacher deployment and operational needs. Coordinate with the Business Planning team on timetable optimization and centre efficiency. Oversee centre administration, including payments, petty cash, and record-keeping. Uphold student welfare and centre standards, ensuring a safe, clean, and conducive learning environment. Requirements: Diploma or higher in Business Administration/ Sales/ Marketing Min 2 years of experience in operations, preferably in education, retail, hospitality or other customer oriented industries Strong leadership, communication, and people management skills Excellent organisation skills Proficient with MS Office and Excel Interested candidates kindly click APPLY NOW to submit your latest CV. We regret that only shortlisted candidates will be notified. Search Avenue Pte Ltd EA License No.: 25C2695 EA Registration No.: R25157669 [Amanda Wee]