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Director of Customer Success, APAC - Industrial

Seeq

SingaporeFull-timeRemote OK

Posted 26 Jun 2026

About this role

Lead and manage a team of Customer Success Managers and Analytics Engineers to ensure customer success and value creation for Seeq products in the APAC region. Develop and execute strategies focused on retention, expansion, and cross-functional alignment with revenue and product teams. Requires over 10 years of experience in enterprise software and 7-10 years of people management, specifically within the SaaS and process manufacturing industries. A bachelor's degree is required, with an MBA or equivalent experience preferred.

What they're looking for

People ManagementEnterprise SoftwareSaaS Business MotionsCustomer Lifecycle ManagementGross Retention (GRR)Net Retention Rate (NRR)Expansion TargetsStrategic Planning

Frequently asked questions

What does a Director of Customer Success, APAC - Industrial at Seeq do?

Lead and manage a team of Customer Success Managers and Analytics Engineers to ensure customer success and value creation for Seeq products in the APAC region. Develop and execute strategies focused on retention, expansion, and cross-functional alignment with revenue and product teams. Requires over…

What skills does this Director of Customer Success, APAC - Industrial role need?

Key skills for this role include People Management, Enterprise Software, SaaS Business Motions, Customer Lifecycle Management, Gross Retention (GRR), Net Retention Rate (NRR).

How much does a Director of Customer Success, APAC - Industrial at Seeq pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Director of Customer Success, APAC - Industrial role remote, hybrid, or on-site?

This role is remote ok, based in Singapore.

How do I apply for this Director of Customer Success, APAC - Industrial role?

You can apply directly on Seeq's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.