Food & Beverage Supervisor

Shangri-La Rasa Sentosa, Singapore We are looking for a Food & Beverage Supervisor to join our team! As a Food & Beverage Supervisor , we rely on you to: Interact and engage with guests and maintains high quality service standards Supervise, lead and train team members Handle guest complaints effectively and professionally Consistently looking to increase satisfaction levels for guests Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol. We are looking for someone who: Enjoys delivering high quality guest service with a welcoming manner Has experience working in a hotel/resort environment in delivering Food & Beverage services. Has experience in managing outlet in an outdoor environment Experience in leading a team of service crews Knowledgeable in beverages knowledge such as bartendering added advantages. Involve in F&B marketing and promotions Willing to work shifts We Offer 5-day work week Learning and Development opportunities for career development Medical and insurance coverage Special employee discount within Shangri-La Group Duty Meals and shuttle bus provided