Senior/Guest Service Assistant

Responsibilities: Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and renders assistance when neccessary Make courtesy calls to guests Requisite and keep stock of promotional materials for daily operations Ensure efficient and courteous services in baggage, transport handling and general enquiries Requirements: O-Level or equivalent Willing to perform rotating shifts Positive attitude with outgoing personality and good communication skills Experience in hospitality and knowledge of Opera will be advantageous Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.