About this role
Provide frontline services to walk-in customers at the ION Orchard Service Centre, including handling flight reservations, ticketing, and membership transactions. Perform backroom administrative functions and other ad-hoc duties as required.
Minimum of NITEC/Higher NITEC qualification with good communication skills and a team-player attitude. Experience in the airline or travel industry and knowledge of ticketing is considered an advantage.
What they're looking for
Customer ServiceReservationsTicketingMicrosoft OfficeCommunication SkillsAdministrative SupportFlight BookingsRefund Processing
Frequently asked questions
What does a Customer Service Officer - Singapore Airlines Service Centre at ION Orchard at Singapore Airlines Ltd do?
Provide frontline services to walk-in customers at the ION Orchard Service Centre, including handling flight reservations, ticketing, and membership transactions. Perform backroom administrative functions and other ad-hoc duties as required. Minimum of NITEC/Higher NITEC qualification with good comm…
What skills does this Customer Service Officer - Singapore Airlines Service Centre at ION Orchard role need?
Key skills for this role include Customer Service, Reservations, Ticketing, Microsoft Office, Communication Skills, Administrative Support.
How much does a Customer Service Officer - Singapore Airlines Service Centre at ION Orchard at Singapore Airlines Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Service Officer - Singapore Airlines Service Centre at ION Orchard role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Service Officer - Singapore Airlines Service Centre at ION Orchard role?
You can apply directly on Singapore Airlines Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.