About this role
Lead the evolution of IT operations by designing and implementing AI-driven automation and self-healing tools to enhance operational resilience. Oversee ITSM practices and manage the IT Command Centre and Helpdesk, ensuring vendor compliance with SLAs and KPIs.
Requires a Bachelor's degree in Computer Science or Engineering and over 5 years of experience in IT operations or ITSM. Proficiency in Python, JavaScript, and AI/ML frameworks, along with a strong understanding of the ITIL framework, is essential.
What they're looking for
AI OpsITSMPythonJavaScriptNode.jsITILServiceNowAI/ML Frameworks
Frequently asked questions
What does a Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience) at Singapore Airlines Ltd do?
Lead the evolution of IT operations by designing and implementing AI-driven automation and self-healing tools to enhance operational resilience. Oversee ITSM practices and manage the IT Command Centre and Helpdesk, ensuring vendor compliance with SLAs and KPIs. Requires a Bachelor's degree in Comput…
What skills does this Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience) role need?
Key skills for this role include AI Ops, ITSM, Python, JavaScript, Node.js, ITIL.
How much does a Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience) at Singapore Airlines Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience) role?
You can apply directly on Singapore Airlines Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.