About this role
What they're looking for
Frequently asked questions
What does a Customer Contact Services - Customer Service Officer at Singapore Airlines Ltd do?
Provide reservations support and member services to customers via phone, email, and chat. Ensure high customer satisfaction and quality assurance scores while participating in Lighthouse ideation and test sprints. Requires a diploma in any discipline and proficiency in IT with a strong customer-orie…
What skills does this Customer Contact Services - Customer Service Officer role need?
Key skills for this role include Customer Service, Reservations Support, Voice Interactions, Non-voice Interactions, Customer Relationship Management, Telephone Etiquette.
How much does a Customer Contact Services - Customer Service Officer at Singapore Airlines Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Contact Services - Customer Service Officer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Contact Services - Customer Service Officer role?
You can apply directly on Singapore Airlines Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.