Clinic Assistant

Job Summary Assist with reception duties, registration, financial counselling, collection of payment and other administration duties. Role and Responsibilities Patient Care Management · Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories · Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries · Book radiology/lab/surgeries for patients and ensure results are promptly received back · Provide accurate financial counselling for procedures/surgeries patient and the patient’s family · Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries) · Cashiering duties & closure of daily accounts · Submit claims promptly and accurately for corporate patients · Scanning of patient medical reports · Maintain cleanliness and tidiness of counter and patient’s waiting areas · Understand basic principles of breast disease & treatments · Facilitate smooth arrangements of appointments, imaging, biopsies · Able to educate the patient on pre-op and post-op instructions (eg fasting, admission time) · Accurately key in referral sources for new patients · Assume additional duties directed by the nursing manager or supervisors. Qualifications and Education Requirements · Minimum 2 years experience · Good communication and interpersonal skills · Punctual, collaborative, team player · Positive & friendly attitude – initiative, cooperative, helpful, efficient · Computer literacy · Preferably has experience in a healthcare setting Working Hours Mon-Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm