Senior Associate (Business Liaison Officer)

We are seeking a motivated and driven individual to join our Finance team supporting the Business Office. Your efforts will directly contribute to creating a welcoming and supportive environment for our patients and their families, making a meaningful difference in their hospital experience. Key Responsibilities Coordinate timely and seamless patient admissions and transfers into our hospitals Provide financial counselling and admission briefings to patients and families Ensure patients have adequate deposits and/or Medisave coverage, and assist patients in applying for Medifund where necessary Handle admission and billing qnquiries, as well as the collection of payments Support new service rollouts and process improvements Job Requirements Diploma holder or GCE N / O / A / NITEC / Higher NITEC with 4 years of working experience Strong interpersonal and communication skills A collaborative team player Self-motivated, resourceful and able to multitask Comfortable working with numbers, details, and reporting duties Able to work independently with minimal supervision Passion for customer service and serving patients Proficient in intermediate Excel skills This position requires working half a Saturday on a rotational basis