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Manager, Customer Success - Data Centre Services

Singtel Group

SingaporeFull-timeHybrid

Posted 11 Jun 2026

About this role

Acts as the primary interface between data centre operations and customers to ensure exceptional service delivery and relationship management. Coordinates with internal teams to resolve service requests, manage SLAs, and conduct regular service reviews. Requires a Bachelor's degree in Engineering, IT, or Business with over 5 years of customer-facing experience in data centres or IT services. Must possess strong knowledge of power and cooling systems and IT service management frameworks like ITIL.

What they're looking for

Customer Relationship ManagementService Level Agreement ManagementData Centre InfrastructureStakeholder EngagementIncident ResolutionOperational ReportingRisk ManagementCompliance Management

Frequently asked questions

What does a Manager, Customer Success - Data Centre Services at Singtel Group do?

Acts as the primary interface between data centre operations and customers to ensure exceptional service delivery and relationship management. Coordinates with internal teams to resolve service requests, manage SLAs, and conduct regular service reviews. Requires a Bachelor's degree in Engineering, I…

What skills does this Manager, Customer Success - Data Centre Services role need?

Key skills for this role include Customer Relationship Management, Service Level Agreement Management, Data Centre Infrastructure, Stakeholder Engagement, Incident Resolution, Operational Reporting.

How much does a Manager, Customer Success - Data Centre Services at Singtel Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Manager, Customer Success - Data Centre Services role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Manager, Customer Success - Data Centre Services role?

You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.