Online Channel Specialist (West)

Job Summary You will support in e-commerce campaigns and product launches, manage daily online business operations, and collaborate with partners to drive profitability, brand exposure, and customer satisfaction. Responsibilities Plan and execute e-commerce campaigns and product launches on brand websites and marketplaces to enhance brand exposure (don't require to stay back during campaign period) Collaborate with the digital marketing team to implement campaign strategies effectively Build and maintain strong relationships with marketplaces, logistics providers, and service partners to support online business operations Assist in developing negotiation strategies with partners to optimize terms and performance Analyze partner performance regularly and recommend improvements to enhance results Ensure all product content, including descriptions and images, is accurate and up-to-date Oversee daily e-commerce operations including product listing, inventory management, order processing, payment, fulfillment, and returns/exchanges Deliver high-quality customer service by responding promptly to inquiries, resolving issues, and escalating when necessary Generate weekly and monthly campaign performance reports with actionable insights to optimize outcomes Requirements Diploma holder Minimum 1 year of e-commerce experience Experience working with marketplace platforms Interest and understanding of online channel platforms Ability to make data-driven decisions Good communication and collaboration skills Other Information 5 days work, Monday to Friday (8am to 5pm) Location: Gul Ave (shutter bus pickup at Jurong East) Salary range: $2800 - $3500 Interested applicants please send over your Resume. Shortlisted candidates will be contacted very soon. Thank you.