About this role
The role involves serving as the single point of ownership for L3 support issues and coordinating with various teams for incident management and production deployments. Additionally, the candidate will lead root cause analysis sessions and ensure timely updates during high-severity incidents.
Candidates should have a bachelor's degree in computer science or a related field, with a minimum of 8 years in application support and at least 2-5 years in a leadership role. Strong analytical, problem-solving, and communication skills are essential, along with hands-on experience in Java development and SQL.
What they're looking for
Application SupportIncident ManagementProblem ResolutionJava DevelopmentSQLCloud-Native ApplicationsNewgen BPMKubernetes
Frequently asked questions
What does a AVP/VP, Service Delivery Lead - Application Support (JRI-5103) at SMBC do?
The role involves serving as the single point of ownership for L3 support issues and coordinating with various teams for incident management and production deployments. Additionally, the candidate will lead root cause analysis sessions and ensure timely updates during high-severity incidents. Candid…
What skills does this AVP/VP, Service Delivery Lead - Application Support (JRI-5103) role need?
Key skills for this role include Application Support, Incident Management, Problem Resolution, Java Development, SQL, Cloud-Native Applications.
How much does a AVP/VP, Service Delivery Lead - Application Support (JRI-5103) at SMBC pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AVP/VP, Service Delivery Lead - Application Support (JRI-5103) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AVP/VP, Service Delivery Lead - Application Support (JRI-5103) role?
You can apply directly on SMBC's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.