Software Developer

Responsibilities: Deliver high-quality production support forcross-functional applications serving Wholesale Banking stakeholders. Oversee application availability, incidentmanagement, problem management, and capacity for systems within scope. Analyse, troubleshoot, and resolve incidents,problems, and user issues effectively. Coordinate incident communications, including SLA breaches, major incidents, and upstream or downstream issues, while keeping the team, manager, and department updated. Lead technical remediation in line with agreednon-functional requirements. Drive continuous improvement of services,processes, and tasks through automation. Ensure critical processes and procedures arefollowed and help define operational standards. Translate complex technical issues into clearlanguage for business users. Promote strong knowledge management practicesacross the team and organization. Collaborate with Level 1, Level 3, and development teams to resolve incidents, problems, and user issues within SLA and in line with the bank’s severity framework. Support event management activities, including patching Provide on-call support according to the teamroster. Key Domain/ TechnicalSkills: Distributed technologies, including Unix/Linux,MQ, WebLogic, Java, Oracle, and Connect: Direct. Experience with monitoring tools such as Splunk, Geneos, and BMC Helix, TrueSight. Experience using batch schedulers such as Control-M, AutoSys, or Cron. Experience with host-to-host file transfer protocols such as SFTP. Strong automation skills, particularly in Unixshell scripting or Python. Hands-on experience writing and debugging scripts, code, and database queries. Knowledge of interfaces and messaging platforms. Strong troubleshooting skills for Java application performance issues. Strong understanding of web and mobile banking application architecture. Solid understanding of ITIL methodology. Knowledge of software engineering and change management practices. Requirements : Bachelor’s degree in computer science or arelated discipline. At least 7 years of L2/L3 production support experience in Banking. Experience supporting Cash & Trade Management platforms in Wholesale Banking is an advantage. Previous experience in development or system administration (Linux, Unix, Oracle) is preferred, but candidates mustcurrently be working in an L2 or L3 support role.