Social Media - Retail Operations Executive

Location: Little India Monday - Friday: 10.30AM - 6.30PM Our Client is Singapore-based precious metals retailer transforming the gold and silver investment space through seamless e-commerce automation. Operating primarily online with robust back-end support, we empower retail investors by delivering physical wealth preservation products directly to their doorsteps. Core Responsibilities Accounts & ERP Administration (Primary Focus) Manage AutoCount ERP systems for day-to-day financial data verification and basic accounting support. Handle core administrative duties including purchase orders, sales order entry, and invoice generation. Perform inventory reconciliation, track stock movements, and prepare regular inventory/financial reports. Coordinate with suppliers for inventory replenishment and manage goods received notes. Retail Shop Sales & Customer Experience Serve as a key salesperson at our retail boutique, engaging directly with walk-in customers to sell gold and silver products. Provide professional advice on wealth preservation, financial literacy, and precious metal investments. Manage customer enquiries from both offline and online channels, ensuring exceptional after-sales support. Online Social Media & E-Commerce Support Assist with updating online product listings, pricing adjustments, and promotional campaigns on the e-commerce store. Support digital marketing initiatives by planning basic content calendars across social channels (YouTube, TikTok, Facebook). Assist in generating creative ideas, writing basic captions, and coordinating snippets for podcasts or educational investment videos. Help monitor audience engagement and track basic campaign performance analytics. Requirements & Qualifications Experience Level: Open to career switchers; past experience is not mandatory as training will be provided under the Career Conversion Program. Education: Diploma or Degree in Accountancy, Finance, Business Administration, Marketing, or a related discipline. Technical Skills (Preferred but not mandatory): Familiarity with AutoCount ERP (or similar accounting software) and basic content creation tools (Canva, CapCut). Attributes: Comfortable doing front-facing sales, possess strong numeracy skills, and maintain an organized, proactive attitude toward digital transformation. HOW TO APPLY: Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Chua Xue Min (Joesefyn) EA Personnel Reg. No.: R23113090