Senior Sme Mortgage Sales Specialist, Small Business Clients, Sme Banking

Job Summary The Small Business Clients segment in SME Banking within Standard Chartered Bank aims to provide companies with turnover of up to US$25m in Singapore a suite of product that meets their financing requirements. As a SME Mortgage Sales Specialist, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) SME Mortgage relationships and cross-sell the entire suite of SME Banking products & Wealth Solutions to meet and exceed quarterly sales targets as stipulated in the “Quarterly Scorecard” as well as ensure that the NTBs acquired by yourself consistently comment on how amazing your service is. Key Responsibilities Performance Measures • To achieve quarterly New Sales Revenue (NSR) targets through New-to-Bank SME Mortgage client acquisitions, and active cross-selling of SME Banking products & Wealth Solutions Risk Measures • To ensure complete compliance and quality of work that meets internal and regulatory requirements. • Bank’s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank’s is never at risk from your action, or inaction. • Compliance with all the Bank’s policies without any delays. • To engage in active cross-selling of SME Banking products & Wealth Solutions to ensure that each NTB holds at least 2 Products Per Client (PPC). • Drive cross product sales of all the Bank’s products and services for SME Banking and active referrals to Affluent (Individual) level. • On a reasonable basis, to revert to all customer queries within 2 business days. Work Ethic • Punctual at work and when visiting customers; • Self-driven, self-motivated, and a pro-active approach toward resolving issues. • Responsive, contactable and accountable to clients and internal stake holders. • Team player ready to grow business, and ready cover team members’ duties as necessary. • Appropriate dressing that must meet Bank’s standards. • Self-driven, self-motiv…